Privacy policy
This is an English translation. In case of any discrepancy, the Czech version prevails.
1. Who is the controller
The controller of personal data is Monor Group s.r.o., Company ID 233 47 082, with its registered office at Příčná 1892/4, Nové Město, 110 00 Praha 1, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 424741 (“we”). Contact: info@monor.cz, +420 734 165 763. We have not appointed a data protection officer.
2. What data we process and why
| Purpose | Data | Legal basis | How long |
|---|---|---|---|
| Replying to a question or enquiry from the form or by email | name, email, phone, company, content of the message | steps prior to a contract at your request and our legitimate interest in replying (Art. 6(1)(b) and (f) GDPR) | for the duration of the communication and at most 2 years from the last contact |
| Performing a contract and accounting (buying bottles, tastings) | identification and contact details, invoice data | performance of a contract and legal obligation (Art. 6(1)(b) and (c) GDPR) | for the period required by accounting and tax law (usually 10 years) |
| Managing business relationships with companies (B2B) | contact details of company representatives | legitimate interest (Art. 6(1)(f) GDPR) | for the duration of the cooperation, then at most 3 years |
We do not send marketing messages (newsletters). If that changes in the future, we will ask for your consent.
3. Cookies and analytics
The website does not use advertising or analytics cookies. We measure traffic anonymously with Cloudflare Web Analytics, which does not store cookies or identify individual visitors. Your answer at the age gate (“I am 18+”) is remembered only by your browser (localStorage) and is not sent anywhere.
4. Who works with the data (processors)
- Cloudflare, Inc.: hosting and security of the website.
- Resend (Plus Five Five, Inc.): delivering emails from the contact form.
- Zoho Corporation: the info@monor.cz mailbox (EU data centre).
- Google: internal records of business contacts (Google Workspace / Drive).
- Accountants and tax advisers to the extent necessary for bookkeeping.
Some processors are based in the USA. Transfers take place on the basis of the European Commission’s adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses. We do not sell data or use it for automated decision-making.
5. Your rights
You have the right to access your data, to have it corrected or erased, to restrict processing, to data portability and to object to processing based on legitimate interest. Just write to info@monor.cz. If you believe the processing breaches the law, you can lodge a complaint with the Czech Office for Personal Data Protection (www.uoou.cz).
6. Security
The website runs exclusively over an encrypted connection (HTTPS). Only authorised Mon’Or staff have access to the data.
This policy is effective from 1 November 2026. Any changes will be published on this page.
